REFUND POLICY

This Refund Policy explains how PIK Media LLC dba American Bhau processes refunds for purcahses.

 

1. Digital Downloads & Courses

Because our courses and digital downloads are delivered electronically and access is granted instantly upon purchase, all sales are final once the content has been accessed or downloaded.
We do not offer refunds for:
– Change of mind after accessing course content
– Failure to complete the course within any suggested timeline
– Lack of use of purchased materials
Exception: If you experience a technical issue that prevents you from accessing your purchase (broken link, failed download, corrupted file, etc.), contact us within 7 days of purchase and we will fix the issue or issue a full refund if it cannot be resolved.
 

2. Memberships & Subscriptions

This covers recurring paid offerings such as the American Bhau Community Membership and Social Media Management.
– Cancel anytime. You may cancel your membership or subscription at any time. Cancellation stops all future billing.
– No refund for the current billing period. Since you retain access to community content, calls, and services for the period already paid, we do not refund the current cycle already in progress. Your access continues until the end of that paid period.
– No partial refunds for unused days within a billing cycle.
 

3. One-Time Consulting & Service Packages

For one-time paid services (e.g., Fix Your Social Media audits, brand feature productions):
– If a scheduled session or deliverable has not yet started you may cancel for a full refund.
– Once a consulting call has taken place or production work has begun, the service is considered delivered and is non-refundable, except at our discretion in cases of documented service failure on our part.
 

4. How to Request a Refund

To request a refund email to rahul@americanbhau.com with your order/payment reference and the reason for your request.
– We will review and respond within 3–5 business days
– Approved refunds are processed back to your original payment method within 5–10 business days depending on your bank or payment provider.
 

5. Duplicate or Failed Payments

If you were charged more than once for the same purchase, or a payment failed but was still debited, contact us immediately with your payment reference. Duplicate or erroneous charges are refunded in full once verified.

 

6. Contact Us

Questions about this policy or a specific charge:
Email : rahul@americanbhau.com
WhatsApp : +1 737 363 7811
Address : 11204 S Bay Ln Austin TX 78739
Website : americanbhau.com
 
This policy may be updated from time to time. Continued use of our products and services after changes constitutes acceptance of the updated policy.